Patient-Centered Care
Patient-Centered Medical Home
Our patients range from newborns to 23 year-olds. We take calls for our own practice, so you’ll never have to speak to a covering doctor who doesn’t know you. We follow the American Academy of Pediatrics guidelines for routine screening, immunizations and health checks for infants, toddlers, children and adolescents. We are a 100% outpatient pediatric practice. For any hospital admissions or subspecialty care needs, we refer patients to The Connecticut Children’s Medical Center in Hartford, or to Connecticut Children’s-Waterbury at Saint Mary’s Hospital. Our doctors and nurse practitioners conveniently perform most other treatments, such as drawing blood, taking throat cultures, suturing lacerations and giving immunizations, right in our own offices.
In everything we do, we believe in creating a partnership with the family, based on shared values. We believe that by addressing each child’s unique health needs, we can create the basis for life-long health habits. We do this by embracing new ways of thinking, giving each child ample time, and by bringing a sense of fun into the patient-physician relationship.
We care for families in our community by providing the finest pediatric health care to their children and educating them to be knowledgeable participants in their children’s care.
We create a collaborative environment where our providers and staff can reach their own personal and professional goals.


What is a Patient-Centered Medical Home
A patient-centered medical home is a system of care in which a team of health professionals work together to provide all of your health care needs. We use technology such as electronic medical records to communicate and coordinate your care and provide the best possible outcomes for you.
You, the patient, are the most important part of a patient-centered medical home. When you take an active role in your health and work closely with us, you can be sure that you’re getting the care you need.
Your primary care provider leads your care team, which may include specialized doctors, nurses, health educators, and other health care providers such as pharmacists or physical therapists. Our team acts as “coaches” who help you get healthy, stay healthy, and get the care and services that are right for you. You, of course, are at the center of your care team.
How Does a Patient-Centered Medical Home Benefit Me?
- We are available when you need us. You can communicate with us easily and efficiently and get appointments quickly.
- Know you and your health history. We know about your personal or family situation and can suggest treatment options that make sense for you.
- Help you understand your condition(s) and how to take care of yourself. We explain your options and help you make decisions about your health care.
- Help you coordinate your health care-even if we are not the ones giving you the care. We will help you find specialists, get appointments, and make sure specialists have the information they need to care for you.
- Use technology such as electronic medical records and share medical records to help prevent medical errors and make sure that we are always on the same page.
- Use evidence based care to ensure you are receiving the most benefit from each and every interaction with your health care provider.

How Do You Get the Most From a Patient-Centered Medical Home?
Be In Charge Of Your Health
• Understand your health situation and ask questions about your condition
• Learn about your condition and what you can do to stay as healthy as you can
Participate In Your Care
• Take medications as prescribed
• Keep scheduled appointments
Communicate With Your Care Team
• Tell us if you get care from other health professionals so we can help coordinate the best care for you
• Bring a list of questions and a list of medications and herbal supplements you take to every appointment
• Tell us about any changes in your health or well-being.
Your Care Team Will
Get To Know You
• Listen to your questions and feelings, and treat you as a full partner in your health care journey
Communicate With You
• Give you time to ask questions and answer them in a way you’ll understand
• Help you make the best decisions for your health needs
Support You
• Give you information about classes, support groups, or other services that can help you learn more about your condition and stay vigilant
• Send you to trusted experts when needed