Telehealth Connect-24

Welcome to Northwest Hills Pediatrics Telehealth Connect-24

Northwest Hills Pediatrics is dedicated in continue to deliver quality healthcare  to our patients and families  during this unique time.  Until June, families will have 24/7 access to a provider at Northwest Hills Pediatrics.


5/19/2020:  GOOD NEWS!

We are happy to announce that as of May 26th, we are expanding well visits in the office to all ages and re-opening our Avon location.

The provider schedules are filling up fast!! Please call us or send a message through our secure website at to book your appointment

For all other appointments, we will continue to see your family via our Telehealth Connect-24.

Thank You and Be well!

4/9/2020: Weekly Update

A BIG thank you to our patients for your understanding with all the changes over the last month. Northwest Hills Pediatrics is continuously monitoring the COVID-19 situation, and the information rapidly changes daily. Our top priority is always the health and well-being of our patients. We continue to deliver exceptional care via our Telehealth Connect-24. The response from families who have used our Telehealth Connect-24 has been very positive. Thank you!

When to use Telehealth Connect-24?
1. Routine follow up visits for chronic conditions such as Asthma
2. Routine Medication Checks
3. Mild cases of cold/fever symptoms, urinary tract infections, rashes, tick bites
4. Mental health concerns such as depression or anxiety

Telehealth reduces the need for urgent care, after-hours visits-providing more continuity of care for your child. We are available 24/7 and we can pre-book telehealth appointments in the evenings if needed with the on-call provider. We will continue to do in-person well visits only for patients aged 0-2 years old and 4 years old, as it is imperative we continue to vaccinate our newborn babies and your children to prevent diseases.

Reminder: Our office hours are 9-5pm Monday – Thursday and 9-4pm on Friday. Our phone hours are 8:30-5pm daily. Saturday appointments are telehealth only and phone hours are 8:30-10:30am. In addition, you can send us a message via our website at under the contact us section. Also, we post real-time updates on Facebook and Instagram.

Be Safe and continue to “Social Distance”

Providers Virtual Waiting Rooms

Hours: 8:30am-4:30pm – Call any main office number to set up a virtual or office visit.
Hours: 4:30pm-8:30am – Call any main office number, select on-call provider.  Leave a message for the provider, and provider will contact you with directions to telehealth.

How to start Telehealth Visit

You can only click on the link below if you have already spoken to a staff member or provider at our office.  You will be given a specific time that the provider will be available.

Select your provider from the list below, enter the patient name, and enable camera. This can be done via phone or PC.

Do NOT follow this link or you will be banned from the site!